DC102-4K

Check the power supply and/or format the SD card in the camera or a computer.

While recording, the red LED flashes. Press and hold the WiFi button for 10 seconds to format the SD card. The LED will stop flashing and will light constant red. Once the LED starts flashing again, the SD card is formatted. The camera settings have now been reset to default.

Turn on the dashcam’s WiFi by pressing the WiFi button. The blue LED on the WiFi button lights up when the WiFi connection is enabled.

Disable the smart network switch on your smartphone and/or forget the WiFi
network of your dashcam from the WiFi settings and reconnect.

When you are connected to the dashcam via WiFi, it will automatically turn off after
a few minutes (when there is no app activity).

Go to settings and adjust the frequency based on the power supply (60Hz or 50Hz).

Check whether the parking mode is set correctly, or let an authorized installer check
the physical installation.

Open the app and go to ⚙️ “settings”. In the
menu, choose “Modify Camera WiFi”. Here you can view and/or change the WiFi data.

If you forgot your WiFi password, you can format the dashcam and reset it to factory settings. The password will be then reset to the default password 12345678.
*Important: Save important recordings before formatting the SD card.

We provide a 24-month warranty on all our products after purchase (with some exceptions). Unfortunately, we cannot treat products that have become defective due to improper use, fall damage, water damage, etc.