Terug naar boven



Kan ik de taal wijzigen en het volume van de robotstem bewerken?

Yes, go to settings > voice pack and select a language for the robot to use. To moderate the volume you can do this in settings > voice switch.

Kan ik extra kamers toevoegen aan mijn huidige plattegrond?

Yes, place the robot in the room you want to add and press the “start” button in the app or the robot, when the cleaning program is done, go to “map management” and you will see a possible plan update. Click on “update” and the room will be automatically added to your current floor plan.

Is het mogelijk om de hoofdgebruiker van de robot te veranderen?

Yes, to do this both user 1 and user 2 must delete the device from the app by going to settings, all the way down and clicking on “Delete device”.

After this, user 1 must register the robot in the app and then share it with user 2.

Please note that some map information and previous settings may be lost.

Hoe weet ik of de robot een specifieke plaats heeft schoongemaakt?

You can check the robot’s clean history on settings > Cleaning Record.

Hoe kan ik de robot naar het laadstation sturen?

When the robot has finished a cleaning program it will return automatically to the charging station.

If the robot has a low battery during the cleaning program it will automatically go to the charging station. After a full charge, the robot will resume the cleaning where it left.

You can always send the robot to the charging station by clicking on the battery icon on the main screen.

Kan ik de app gebruiken om de robot te vinden?

Yes, you can always locate your robot’s position and status on the main screen.

Hoelang heb ik garantie op mijn robot?

We provide a 24-month warranty on all our products after purchase (with some exceptions). Unfortunately, we cannot treat products that have become defective due to improper use, fall damage, water damage, etc.



Charging time 5 hr
Charging type Automatic / manual
Battery 3200mah Lithium
Power consumption 32 W
Suction power 1800pa-2500pa
Wi-Fi 2.4 GHz
Noise level 50-65 dB
Navigation Laser
Dustbin volume 600 ml
Watertank volume 360 ml


Cleaning time 90mins / 120min
Sterilization Integrated UV lamp
Voice report Yes
Available languages EN, DE, ES, PL, CZE, TR, PT, RU, KO, VI and ZH
Map management Yes, in the app
Scheduling Yes


Product name Nordväl HC103 Vacuum Robot
Robot size Ø33 x 9,6 cm
Robot weight 2,8 kg
Max. distance remote control 15 m

Charging station

Charging station size 15,5 x 15 x 8 cm
Power consumption 11.4 W

Manual EN

Handleiding NL

Handbuch DE

Manuel FR

Manual EN

Handleiding NL

Handbuch DE

Manuel FR
Nordväl is op vakantie!

Van 5 augustus tot en met 13 augustus zijn wij op vakantie.
Vanaf 14 augustus staan we weer voor je klaar!

Je kan wel op onze website bestellingen plaatsen maar let op dat deze pas vanaf 14 augustus verwerkt worden en je bestelling op z'n vroegst op dinsdag 15 augustus geleverd wordt.

Telefonisch en via de e-mail zijn we in deze periode ook niet bereikbaar.


Nordväl is on holiday!

We are on vacation from August 5 to August 13.
From August 14th we will be ready for you again!

You can place orders on our website, but please note that these will only be processed from August 14 and your order will be delivered on Tuesday August 15 at the earliest.

We are also not available by telephone or e-mail during this period.


Nordval ist im Urlaub!

Wir sind vom 5. August bis 13. August im Urlaub.
Ab dem 14. August sind wir wieder für Sie da!

Sie können auf unserer Website Bestellungen aufgeben. Bitte beachten Sie jedoch, dass diese erst ab dem 14. August bearbeitet werden und Ihre Bestellung frühestens am Dienstag, den 15. August, geliefert wird.

Auch telefonisch oder per E-Mail sind wir in diesem Zeitraum nicht erreichbar.