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My smartwatch disconnects after a while

If the “Da fit” app is restricted to stay active in the background, the device may be disconnected from your phone and requires reconnecting. The app can be configured to stay active in the background by changing your phone’s settings in the “Da Fit” app.

I am not receiving push messages.

Allow the app to send push notifications in the app settings.

Is my smartwatch waterproof?

Yes. The smartwatch has an IP67 waterproof rating. This means I can be immersed in water up to 1m deep for 30 minutes.

Is there a quick screen wake-up activation for my smartwatch?

Yes. There is a smart wake-up activation by moving your wrist.

How can I remove my smartwatch in the app?

You can easily disconnect the device by clicking “remove device” in the app.
Note for iOS users: after removing the device from the app, go to the Bluetooth settings on your smartphone, click on “ⓘ” to forget the smartwatch from your smartphone.

How long is my smartwatch covered under warranty?

We provide a 24 month warranty on all our products after purchase (with some exceptions). Unfortunately, we cannot treat products that have become defective due to incorrect use, fall damage, water damage, etc.


Product name Nordväl SW103
Size / weight44,4 x 36 x 10,2 mm / 47 gr
Chip processorGR5515
Flash memoryRAM 64KB, ROM 64MB
Touchscreen1,69 inch touchscreen, 240 x 280 px
Bluetooth5.1 Bluetooth Low Energy Chip
Heartrate sensorTianyi Hexin HRS3300 (Built in)
Battery capacity190 mAh, Lithium polymer battery
Battery durationUse 5-7 days, standby for 25 days
Charging time / type2,5 hours / magnetic charger
Waterproof rateIP67
App compatibilityAndroid 4.4 or higher, iOS 8.0 or higher
App languageEN, NL, DE, FR, ES, ITA, PT, KR, RU, AR, ZH
User interface languageEN, NL, DE, FR, ES, RU, JA, AR, ZH

Watch functions

Reminder to move
Reminder to drink water
Time and date

Health functions

Heart rate
Blood pressure
Blood oxygen level
Sleep tracking
Menstruation cycle
in app
Breathing coach

Activities and sport

Step counter
Burnt calories

in app

Average speed
Heart rate
Heart rate zones
Available sportsWalking, running, cycling, skipping, badminton, basketball, football and swimming

Daily functions

Receive push notificationsWhatsapp, Instagram, Facebook, Twitter, calls, SMS, Skype, emails and more
Weekly weather report
Music control
Camera control
Watch face personalization with own photos

Manual EN

Handleiding NL

Handbuch DE

Manuel FR

Manual EN

Handleiding NL

Handbuch DE

Manuel FR